Sat Oct 14 '17 Announcement
about 7 years ago
– Sat, Oct 14, 2017 at 10:59:12 AM
Hi Team. We have initiated Lock Down. Over the next 2 days we will start charging your credit card for the balance on your order.
We are projecting to start delivery from the factory in China sometime this month.
You'll receive a confirmation of your order before we ship and a tracking number for your bike once we start shipping.
We''ll start getting out some videos on the operation of the bikes in a couple weeks so you can familiarize yourself with this fun and exciting piece of machinery. For now, it's back to the grind stone for us to get your bikes out.
Thanks everyone again for the privilege of creating these bikes with you guys!
Thu Oct 12 '17 Announcement
over 7 years ago
– Thu, Oct 12, 2017 at 07:29:10 PM
Last Day to Consolidate and Square Your Orders
Please Double Check your orders and make sure everything is in. Address needs to be put in even if you might have to change it afterwards, before the assembly, or have us hold your bike for a later delivery.
Make sure your card is ready with the amount to be charged. We will start charging your credit cards at the end of day Oct 13 PST.
Thank you Team for your patience! This is getting real!
Tue Oct 10 '17 Announcement
over 7 years ago
– Tue, Oct 10, 2017 at 09:43:55 AM
Hi Team: This is the time. We are commencing Lock Down on Oct 13. Last chance to update and consolidate your orders. You can still tweak your shipping address for another week or so.
Thanks for your patience!
Mon Oct 2 '17 Announcement
over 7 years ago
– Mon, Oct 02, 2017 at 04:24:25 PM
Due to the complexity of our campaign offerings, we noticed some confusions amongst the orders. Which is inevitable, but still needs to be taken care of before we can lock everyone down, and make sure you are getting everything you ordered.
e.g. Some backers have their main orders split up from later add-ons, some backers have duplicate orders on the accessories, GPS etc. Pls go back to your survey link or log on to : https://moar.backerkit.com/
And double check all your orders and make sure you don't have split orders, i.e. ordering add-ons from the pre-order store rather than through their original pledge order, which can result in missing credit card info, or "Reserve Now" orders that isn't properly removed because you have later ordered a bike without going through the "Reserve Now" link etc.
Note that you only need ONE Quick Release Cargo Rack with QR Mounts for each bike. That will carry 2 QR Pannier Bags.
The easiest way for you to make any adjustments is from within your survey link, unless it's something you cannot change from within the link. We are limited in what we can help you change from this end of the system.
Sorry for the inconvenience. This is not going to affect your production or delivery schedule but we need to try to wrap this up in the next couple days. Thanks for your help. Once these issues are cleared up we'll lock down from our end.
p.s. For backers who might be moving, address changes can still be made after this lock-down. Up till we send an address lock-down when your bike is built.
Fri Sep 29 '17 Announcement
over 7 years ago
– Fri, Sep 29, 2017 at 04:47:19 PM
Good News to Backers who like the 3 Spoke Carbon Wheels:
One of our Team MOAR, Adam, found a carbon wheel supplier that can provide the 3 Spoke Carbon Wheels at a lower cost. Their wheels are for regular fat bikes but not compatible with ebikes. We'll work with them to supply us with wheels that do. This might cause a slight delay.
For backers who have already placed order on the Carbon Wheels you will be credited for the difference.
For backers who like the look of the 3 Spoke Carbon Wheels, this is a chance to revisit them. The price change will be retroactive. But they might not show up till later tonight. Thanks.